Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and connection information. We may use and store information about your location depending on the permissions you have set on your device. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information that you might include when filling in a form on our website.

How do we collect information?

When you fill in a form on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used to arrange the service or provide the information for which you sent us the form. We also collect information if you phone or text us.

Why do we collect such personal information?

We collect such non-personal and personal Information for the following purposes:

  • To provide the services requested by form,email or phone
  • To provide ongoing customer assistance;
  • To be able to contact our visitors with general or personalized service-related notices and promotional messages;
  • To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations.

Our company is hosted on a Liquid Web cloud platform that allows us to offer our services to you. Your data may be stored in data storage on secure servers behind a firewall.

How do we communicate with your site visitors?

We may contact you via email, telephone, text messages or postal mail.

How do we use cookies and other tracking tools?

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The “Help” feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our service and we recommend that you leave them turned on.

How can you withdraw your consent?

If you no longer want us to process your data, please contact us at or send us mail to: 11 Production Drive, Campbellfield, Victoria, 3061 Australia.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.